CrownSlots Cookie Policy

At CrownSlots, we use cookies and similar technologies to make our website work properly, improve your experience, and understand how you interact with our platform. This Cookie Policy explains what cookies are, how we use them, and what choices you have regarding their use when you visit CrownSlots.

What Are Cookies

Cookies are small text files that are placed on your device when you visit our website. They allow us to recognise your browser, remember your preferences, and provide a smoother, more personalised experience each time you return to CrownSlots. Without cookies, certain features of our site may not function correctly.

How We Use Cookies at CrownSlots

We at CrownSlots rely on cookies for several important purposes. We use them to keep you securely logged in during your session, to remember your language and currency preferences, and to ensure that our games, deposit methods, and withdrawal processes work smoothly. Our CrownSlots platform also uses cookies to detect fraudulent activity and protect your account from unauthorised access.

• We use essential cookies to operate core site functions, such as account login and session management.
• We use functional cookies to remember your settings, such as language or display preferences.
• We use analytics cookies to understand how visitors use CrownSlots and to improve our services.
• We use advertising and marketing cookies to show you relevant promotions, including welcome bonuses and free spins offers.
• We use security cookies to help prevent fraud and unauthorised account access.

Essential Cookies

These cookies are necessary for our website to function. Here at CrownSlots, we use essential cookies to let you navigate between pages, access secure areas of your account, and complete deposits and withdrawals. Without these cookies, certain services cannot be provided to you.

Performance and Analytics Cookies

We collect anonymised data about how you use our site, including which pages you visit and how long you stay. This helps us identify technical issues and improve navigation across our CrownSlots platform. We use this information solely to enhance performance and never to identify you personally.

Functional Cookies

Our CrownSlots system uses functional cookies to remember choices you make, such as your preferred currency (EUR, USD, CAD, NZD, NOK, AUD, or supported cryptocurrencies) and your display settings. These cookies make your return visits more convenient and tailored to your preferences.

Advertising and Targeting Cookies

We may use third-party cookies to deliver advertising that is relevant to you, including information about our bonus offers and loyalty rewards. These cookies also help us measure the effectiveness of our marketing campaigns and avoid showing you repetitive advertisements.

Third-Party Cookies

Some cookies on our site are placed by trusted third parties, such as payment providers, analytics services, and advertising partners. These third parties may collect information about your online activities across different websites and over time. We do not control these third-party cookies directly, and we recommend reviewing their respective privacy policies for further details.

Cookies and Our Game Providers

Because CrownSlots offers games from numerous providers, including Pragmatic Play, NetEnt, Evolution, and many others, certain cookies may be set by these providers when you launch a game. These cookies help ensure smooth gameplay, accurate game history, and fair functioning of features such as Megaways, Drops & Wins, and live dealer tables.

Managing Your Cookie Preferences

You have control over how cookies are used when you visit CrownSlots. Most browsers allow you to manage cookie settings through their preferences menu. You can choose to block all cookies, delete existing cookies, or receive a notification before a cookie is placed on your device.

• You can disable non-essential cookies through your browser settings at any time.
• You can delete cookies already stored on your device through your browser's privacy tools.
• You can opt out of certain advertising cookies via industry opt-out tools where available.

Please note that disabling essential cookies may affect your ability to use certain features of our CrownSlots platform, including logging in, making deposits, or withdrawing funds.

Mobile and App Cookies

If you access our services through our mobile site or PWA app, similar technologies to cookies, such as local storage and device identifiers, may be used. We use these technologies for the same purposes described in this policy, including keeping you logged in and remembering your preferences across sessions.

How Long Cookies Remain Active

Some cookies are session cookies, which are automatically deleted once you close your browser. Others are persistent cookies, which remain on your device for a set period or until you delete them manually. We review our cookie retention periods regularly to ensure they align with the purposes described in this policy.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. Any updates will be posted on this page, and we encourage you to review this policy periodically. Your continued use of CrownSlots after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions about how we use cookies or wish to exercise your preferences, please contact our support team at support@crownslots.com. Our customer support is available 24/7 via live chat, email, and contact form to assist you with any concerns regarding your privacy and cookie preferences.